Grosvenor Casino Review

Top10BestOnlineCasinos Staff Review

Grosvenor Casinos

​Grosvenor at a Glance

  Top highlights: Over 300 games, generous bonuses and promotions

  VIP or loyalty programme: Yes

  Other offerings: Sports betting, poker tournaments

 

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About Grosvenor

Grosvenor Casino is owned by the Rank Group, a leading gaming company which operates over 50 land-based casinos in the UK. As such, you can be sure that Grosvenor Casino meets the very highest standards of professionalism and reliability. Grosvenor Casino has hundreds of slot games, casino games, live casino and more, and it’s fast becoming one of the UK's favourite places to gamble online.

Promotions

The promotions page has all you can expect from a top-ranked online casino, and more! There’s the usual welcome bonus package, and at the time of writing, there’s also a no-deposit bonus - which is something of a rarity and very much appreciated.

On top of that, there are plenty of ongoing bonuses and promotions. These include prize draws, reloads, free spins and more. Keep an eye on the promotions page for updates, to be sure you don’t miss out on any of these fantastic giveaways.

Range of Casino Games

Enjoy Grosvenor's wide range of games

Grosvenor Casino has a huge array of games, the vast majority of which are available in instant play.

The full selection includes:

  • Over 100 slot games: These are provided by all the biggest names in the industry, including Microgaming, Playtech and IGT. Some of the most popular video slot titles are available, including Elephant King, Sizzling Hot 6, Silver Lion and more.
  • 50 jackpot slots:The jackpot slot collection is one of the largest around and it includes several hugely popular progressives, such as Mega Moolah, Rainbow Jackpots, Dragon’s Luck and more.
  • 7 variants of poker: Poker is widely considered to be the most skilfull casino game. At Grosvenor, players will find a varied selection of poker games, such as Video Poker, 3 Card Poker and Jacks or Better.
  • 5 Arcade games: The arcade section includes betting on virtual games, Deal or No Deal and a few bingo games.
  • 4 games of Roulette: The classic, European and American variants as well as advanced roulette.
  • 4 games of Blackjack: These include the classic version and several variants.

There’s also a live casino where players can sync and enjoy live games with an in-house live dealer. The live casino doesn’t have an especially large number of games available, but there are live versions of blackjack, roulette, baccarat and poker.

Other Offerings

In addition to the selection of regular casino card games, table games and slots, Grosvenor also hosts online poker tournaments. These tournaments are open to all players and they often have pooled prizes worth over £10,000.

Grosvenor also hosts an online sportsbook

Grosvenor Casino recently opened an online sportsbook in order to further expand its comprehensive gaming platform. The sportsbook offers bets in a large range of sporting markets, such as football, NFL and NBA.

Software and Graphics

Grosvenor Casino is partnered with some of the very best software providers in the industry including Microgaming, Playtech, IGT and Blueprint Gaming. The games are all of exceptional quality and the vast majority of them are playable directly in your web browser.

The site is extremely aesthetically pleasing and the interface is especially easy to navigate. It has a somewhat common, dark black background, which is filled with pleasingly bright icons. The site is very well laid out and you should be able to easily find the game you’re looking for.

Extra Value

Rank Group

Being connected to an established gaming brand such as Rank is always reassuring. Many new online casinos are run by unknown companies, which can sometimes be a little worrying for potential players. However, Grosvenor Casino is connected with one of the best-known names in the industry and you can be sure it’s safe and reliable.

Loyalty or VIP Programme

Grosvenor's Play Points programme

The customer reward programme at Grosvenor Casino is called the “Play Points” programme and all customers are eligible to join. When you sign up you will be given a Play Points card with a unique number. Each time you deposit money or place a bet at Grosvenor Casino, points will automatically be credited to your card.

If you earn at least 8,000 points within 12 months, you will be given a Play Points Gold Card. This card allows you to earn points faster and you get special access to deals and offers. There’s also a Play Points Black Card, which is only given to members of the VIP club. Entry to this club is by invitation only, and some of the benefits include enhanced Play Point earning, a personal account manager and exclusive casino promotions.

Deposit and Withdrawal Methods

Grosvenor supports a reasonable number of payment methods. There are no fees charged for making a deposit. Unfortunately, the casino doesn’t yet accept Bitcoin.

Payment MethodFeeProcessing TimeMinimum Deposit
PayPalNoneInstant£5
VisaNoneInstant£5
MasterCardNoneInstant£5
MaestroNoneInstant£5
NetellerNoneInstant£5
SkrillNoneInstant£5
PaysafecardNoneInstant£5

*Current as of November 2017; check Grosvenor's website for any updates

Payout Policy

Withdrawals at Grosvenor Casino are usually received within 3-7 working days. All withdrawals are subject to an internal security check, which may delay the process slightly. The casino has a net deposit limit for all registered payment methods. This means that all withdrawals must be returned to the same card/e-wallet that was used to make a deposit initially. Once all deposit amounts have been cleared, you’re free to choose any withdrawal method.

Once all net deposits have been cleared you can choose which payment method to use for withdrawals.

Payment MethodFeeProcessing TimeMinimum Withdrawal
PayPalNone3-7 working days£10
VisaNone3-7 working days£10
MaestroNone3-7 working days£10
NetellerNone3-7 working days£10
SkrillNone3-7 working days£10

*Current as of November 2017; check Grosvenor's website for any updates

Customer Support

Customer support is available 24/7 and can be contacted via phone, live chat or email. The response times are extremely quick: calls and chats are answered within minutes and emails are responded to within an hour or so. Customers can also contact their local Grosvenor Casino for help with their online account. In addition, the website has a comprehensive FAQ section, which includes detailed responses to virtually any query a customer might have.

Who Can Play?

Only players from the United Kingdom, Ireland or Gibraltar can open an account at Grosvenor Casino. The casino is clearly aimed only at the UK market and is only available in English.

Licence

Grosvenor Casino is licensed by the UK Gambling Commission and The Alderney Gambling Control Commission.

Bottom Line

Grosvenor Casino offers a seamless gaming experience in a secure and professional atmosphere. Admittedly, the range of table games is on the small side; however, the large array of video slots and commitment to customer satisfaction more than compensates for this. The bonuses and promotions are fantastic and the poker tournaments help it stand out from its rivals.

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