March 22, 2017 12:07 (UK)

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Grosvenor Casino Review

 

Editor's Review

If you are an experienced online player, then you will notice that Grosvenor Casino offers something a little bit different. While there are plenty of online casinos that look and feel very similar to each other, Grosvenor will surprise you with a fresh look and some special features combined with a great selection of games and an impressive range of promotions too.

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Software and Graphics

Even at first glance, Grosvenor Casino appears to be a classy production, with a smart sky blue on black colour scheme. While too many sites employ glitzy animation to catch your attention, Grosvenor lets the product speak for itself. Your options are very clearly laid out and the whole site is organised in an efficient and logical fashion. The software is typically quick and easy to download and the result is smooth game play.

Bonuses and Promotions

Taking advantage of the available offers is an important aspect to any online casino. In addition to a welcome bonus, where you can get up to £200, Grosvenor also includes some more innovative offers, such as cash back on specific games, iPad giveaways and points and prizes to be redeemed at a land-based Grosvenor casino. Loyalty is most definitely rewarded too, with both a VIP scheme and monthly cash back promotion. 

Games

This is where Grosvenor Casino really comes into its own. For a start, you can be guaranteed that whichever game you choose to play, it will include sharp and attractive graphics. Secondly, the sheer range of games available is impressive. There are almost forty different slots and six versions of blackjack to choose from among a massive selection. They are neatly divided into easy to find sections, so that you are guided effortlessly to games that suit you.

There are some brilliant productions to choose from catering for all tastes from ‘Elvis – A Little More Action’ to TV hit ‘Countdown’ and ‘Spiderman.’ Keep an eye out for Grosvenor’s featured games too, which point you in the direction of new titles.

For a cutting edge gaming experience, try the live games which allow you to link up to a real land-based casino. There is also a clever innovation of sidebar ‘mini’ games, allowing you to play instantly. In fact, thanks to Grosvenor’s mobile gaming, you can play your favourite game wherever you may be. Of course, there is plenty of money to be won at Grosvenor Casino too, with potentially huge jackpot prizes clearly marked next to each jackpot game.

Support

Although Grosvenor doesn’t offer 24/7 customer support, they operate a dedicated phone line between 8am and midnight. You can also contact them by e-mail too or communicate conveniently through live chat. It is usually more than enough to get the help you require. In addition, there is an excellent FAQs section, which is likely to provide the answer to most problems you might face.

General Info

There are some great innovations at Grosvenor Casino. For example, the link between the online casino and Grosvenor’s 36 land-based casinos across the country provides unique opportunities, such as the chance to enter exclusive poker tournaments. Impressively, Grosvenor also adopts a charity each year, meaning that you can contribute to a worthwhile cause while having fun.

Deposits/ Withdrawal Options

The options are pretty standard fare with all major cards, Moneybookers and Neteller included. It is also worth keeping an eye on some special deposit bonuses too. For example, if you are about to play poker then it’s worth noting that there is a 100% bonus on up to $500 when you make your first deposit.

Payout Policy

The speed of your withdrawal depends on your deposit method. With a card or Moneybookers/Neteller payment, it will take 24 hours to withdraw your money, a bank transfer takes up to one working day, while cheques require up to 3 working days to clear.

Bottom Line

The major plus points of a huge selection of innovative games and creative promotions makes Grosvenor an impressive production. The link to Grosvenor’s land-based casinos is also worth exploring. Although the promotions aren’t quite as generous as they could be, this is a great online casino.

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