March 22, 2017 12:07 (UK)
Richard Branson’s Virgin brand initially established the casino back in 2003, but nowadays, Virgin Games has very little to do with the main Virgin flagship other than the name - it is now licensed by owner Gamesys.
The sign up bonus offered is essentially a free bet - Deposit £10, play with £30 - plus 21 free spins for the Secret of the Phoenix slot. That’s pretty impressive in our books, as are the other ongoing promotions, for virtually every purpose: some are game-specific, such as the ‘Chip and a Chair’ Poker bonus and ‘Two for One Bingo’, while others include monthly exclusive offers for players, Refer a Friend bonuses and even a chat-themed bonus.
Because Virgin is powered by Gamesys, there’s a refreshing array of games which you may not have seen before. Alongside the usual and popular Rainbow Riches, Hansel and Gretel and Monopoly City Spins, there are others you should definitely give a spin - such as Ooh Aah Dracula, Montezuma and Queen of Winter Wins.
Even with only 6 games, the Live Casino section looks pretty strong too, including a ‘Live Dream catcher’ version - a Vegas favourite, if you hadn’t heard of it.
The ‘Need a Hand’ section is right there in the header so you can't really miss it - it leads to a very in-depth FAQ section, which will likely answer any questions you might have. In the event it doesn’t there’s also live chat, open 24/7, which we found to be answered very quickly each time we tried. Otherwise, there’s a freephone UK landline number, and an email address form with which to contact the Customer Support team.
There’s the usual range of credit cards to make deposits with - Maestro, Mastercard, Visa Credit, Visa Debit, Visa Electron, and some additional options - Paysafecard, Neteller, Skrill and PayPal. For withdrawals, you have to receive back your winnings via the same method in which you deposited.
The minimum amount to request a withdrawal is £10, and withdrawals generally take around 24 hours to be processed by Virgin Games, before you’ll see the money appear. It’s always a good idea to check any other payment method-specific terms, however.
This is an easy to use online casino site which gets the job done - there’s a good range of games, of all varieties (and some which might surprise you) as well as some excellent bonuses and promotions. It’s a solid all rounder at which to play.