Casino Joy Review

Casino Joy at a Glance

Top highlights: Vibrant and fun graphics; more than 1,300 games

VIP or loyalty programme: Yes

Other offerings: Live casino; poker; bingo

For the best experience, start playing at Casino Joy now

About Casino Joy

Casino Joy was only launched in 2018, and is a member of the Genesis Global Limited family of casino sites that also includes the likes of Vegas Hero, Spinit and Casino Cruise.

The site claims to offer "a new way to play casino", and while that may be relative hyperbole - it is structured much like any other casino site - it certainly has a fun, fresh and vibrant appearance at first glance.

Promotions

You'll find many of the promotional goodies that make a great casino site when you sign up at Casino Joy, such as:

  • A juicy first-deposit bonus

  • Free spins

  • Weekend and other once-weekly promos

  • Exclusive promos and bonuses for VIP members

Casino Joy has a great range of games

Range of Casino Games

Whatever your tastes may be when it comes to online casino games, you can expect to find something to satisfy at Casino Joy, not least given the no fewer than 1,300 titles to choose from.

Slots, jackpots, table games and live casino games can all be enjoyed here, encompassing such highly rated examples as:

  • Starburst

  • Vikings Go Berzerk

  • Immersive Roulette Live

  • Exclusive Blackjack

  • Jumanji Video Slot

  • Game of Thrones 243 Ways

Nor is it only a desktop computer that enables you to revel in Casino Joy's generous selection of gambling games.

That's because, by navigating to the site through your smartphone's web browser, you can discover a version of the site that has been optimised for mobile play, with suitably adjusted variants of the most sought-after games like Gonzo's Quest, Twin $pin and European Roulette VIP.

Other Offerings

You can access pretty much every kind of online gambling at Casino Joy, except sports betting.

The live casino section is especially generous compared to almost any other online casino portal we've seen. We counted a stellar 86 live games in all at the time of this review being written, serving up such glamorous options as Blackjack Diamond VIP, Svensk Roulette and Speed Baccarat Live.

But there are also quite a lot of poker games to be experienced here, such as Three Card Poker and Aces and Faces Power Poker, and even two bingo games - namely Super Bonus Bingo and Pharaoh Bingo. As we said, there really is a bit of (almost) everything on offer.

Software and Graphics

You might be especially attracted to register at Casino Joy in the first place due to its light-hearted, colourful aesthetics incorporating easy-on-the-eye blue-to-purple gradients and fun graphics.

But the site could also scarcely be any more intuitive to explore, with many of the navigational options being elegantly incorporated into a left-hand sidebar menu, activated by clicking a 'hamburger' button in the top left corner of the page.

That sense of breezy enjoyment continues through the casino games themselves. Casino Joy has wisely opted to use the games of many of the most respected online casino software providers active today, including:

  • Microgaming

  • NextGen Gaming

  • Play'n GO

  • Quickspin

  • Evolution Gaming

Extra Value

While Casino Joy isn't exactly bursting with features that you couldn't possibly expect to find on any other casino site, this is arguably its strength in many ways. It's like your most straightforward friend or unpretentious bar, representing a fun place to be that also doesn't confuse you with gimmicks.

We especially like the fact that the desktop and casino versions of the site so strongly resemble each other - this certainly isn't a site where you are likely to get lost just trying to get around the place.

Join Casino Joy's VIP programme today

Loyalty or VIP Programme

The Casino Joy VIP scheme incorporates all of the member advantages that you would probably expect from such a programme, including:

  • A dedicated account manager

  • Exclusive promotions and bonuses

  • Exclusive VIP events

  • A monthly VIP prize draw

  • Personalised birthday presents

  • Holiday packages A personal withdrawal service

Deposit and Withdrawal Methods

Almost any popular payment method that you can imagine is accepted at Casino Joy, although PayPal is a notable omission. Otherwise, it's pleasing to see debit and credit cards, e-wallets, electronic vouchers and mobile payment systems all present and correct here.

Payment MethodFeeProcessing TimeLimit Per Deposit
Visa£0Instant £10-£5,000
Visa Debit£0Instant£10-£5,000
MasterCard£0Instant£10-£5,000
Maestro £0Instant£10-£5,000
Boku£0Instant£10-£30
Paysafecard£0Instant£10-£200
Skrill£0Instant£10-£5,000
Neteller£0Instant£10-£5,000
ecoPayz£0Instant£10-£5,000
Trustly£0Instant£10-£5,000
Entropay£0Instant£10-£5,000

*Current as of October 2018; check Casino Joy’s website for updates

Payout Policy

You will need to verify your identity before making your first withdrawal, by providing proof of payment, the transaction and your address. This is very much in line with what any other leading casino site does as part of its 'know your customer' (KYC) procedures.

Payment MethodFeeProcessing TimeLimit Per Deposit
Visa£01-3 working daysUp to £5,500 per week
Visa Debit£01-3 working daysUp to £5,500 per week
MasterCard£01-3 working daysUp to £5,500 per week
Maestro £01-3 working daysUp to £5,500 per week
Skrill£0InstantUp to £5,500 per week
Neteller£0InstantUp to £5,500 per week
ecoPayz£0InstantUp to £5,500 per week
Trustly£0InstantUp to £5,500 per week

*Current as of October 2018; check Casino Joy’s website for updates

Customer Support

Click the question mark in the top right corner of the page, and you'll open up a complete help section encompassing an informative list of Frequently Asked Questions (FAQs), phone and email contact details, an explanation of the site's essential rules and a 'live chat' feature. The live chat agents aren't always around, so it's handy to have so many other sources of online support.

Casino Joy also has a presence on key social media platforms such as Facebook, Twitter, Instagram, YouTube and Google+. However, at the time of our visits to these pages for this review, they were all blank - hopefully just a reflection of the site's relative youth.

Who Can Play?

Prospective members of Casino Joy are forbidden from opening an account and gambling online here if they are located in a jurisdiction in which it is unlawful or infringes any applicable regulation to do so. Such 'prohibited jurisdictions' include, but are not necessary restricted to:

The United States of America and its territories

France and its territories

  • Spain

  • Denmark

  • Hungary

  • Iran

  • Israel

  • Portugal

  • Romania

  • Turkey

  • Ukraine

  • Belgium

  • Australia

  • Slovenia

Licence

Casino Joy and/or its parent company, Genesis Global Limited, are licensed by the following respected bodies from around the world:

  • The Malta Gaming Authorities (MGA)

  • The UK Gambling Commission

  • The Government of Curacao

Bottom Line

There's no denying Casino Joy's sense of fun - it's a site that absolutely lives up to its name, with a spectacular selection of games from many of the world's most acclaimed software providers. We especially love the pleasant-on-the-eye and even-pleasanter-to-navigate site design, as well as some of the quirky promotions and bonuses.

Potential areas for improvement, meanwhile, include making the 'live chat' support available on a genuine 24 hours a day, seven days a week basis, and perhaps even adding a few more game providers.

Sign up as a member of Casino Joy now, though, and you'll still find a very enjoyable, stimulating and rewarding casino site - one that will hopefully only get even better with time.

Contact Details

Website: www.casinojoy.com

Email: support@casinojoy.com

Phone number: 08001 700 602

Chat: Yes

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