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Virgin Games at a Glance

  • Top highlights: One of the best-known and most trusted brands in the UK; an almost complete online gambling portal
  • VIP or loyalty programme: Yes
  • Other offerings: Bingo; poker


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About Virgin Games

Virgin Games is one of the longest-established names in online gambling in the UK, having been launched way back in 2004. Back then, it was 'just another' property of Sir Richard Branson's Virgin Group, but since 2013, it has been owned by a similarly-renowned online gaming brand, Gamesys, which continues to use the Virgin branding under licence.

Today, the site offers an assortment of slots, roulette, blackjack and other casino games, much as it has long done - but is it still as good against the competition as it used to be?


Given how long the site has been around for, you would've probably expected it to serve up a great depth and breadth of promotions - and as it turns out, it does.

Naturally, at the time of your own visit to the site, the promos on offer are likely to differ from those our reviewers saw when writing this review. Nonetheless, you can generally expect the likes of:

  • A strong first-deposit welcome bonus
  • Free spins
  • Themed limited-time-only promos
  • Regular poker tournaments
  • Bingo guarantees
  • A refer-a-friend scheme
  • Perks related to the offerings of the wider Virgin Group
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Range of Casino Games

Whatever your taste in casino games may be, you're almost guaranteed to be satisfied by what Virgin Games has to offer. While there are fine games across the obvious and a few lesser-spotted categories to enjoy, the below are just some of the highlights:

  • Starburst
  • Roulette Streets of Gold
  • Multi Hand Blackjac
  • Craps
  • Three Chance Poker
  • Hi-Lo
  • Baccarat
  • Keno

Nor does the above even account for a live casino section that brings the player such options as Live Signature Roulette Streets of Gold, Three Card Poker Live and DragonTiger Live, among many others.

It's much the same story on mobile, with a host of specially optimised titles available for your perusal if you visit the site directly through your smartphone's web browser or for that matter, download the sophisticated-looking mobile app. When you do, you can expect the likes of:

  • Secrets of the Phoenix
  • Cleopatra Slot
  • Atlantic City Blackjack
  • Wild Seat Poker
  • 3D Roulette

Other Offerings

Virgin Games comes close to being the only site you might ever feel the need to visit whenever you feel the need to do a bit of online gambling. It lacks a sports betting section, but you'll nonetheless find a series of bingo rooms, instant games, free games and poker, the latter including tournaments.

Software and Graphics

As tends to be the case with online casinos these days, Virgin Games doesn't draw its games from just one or two software providers, but instead from a wider range of developers. In the case of Virgin Games, these include Gamesys itself, but also such acclaimed brands as:

  • NetEnt
  • IGT (WagerWorks)
  • WMS (Williams Interactive
  • High5Games
  • Hasbro

Using multiple software providers like this helps Virgin Games to provide an intuitive, slick and graphically impressive experience for all gamers. However, the main Virgin Games site also looks and feels very good, striking a perfect balance between fuss-free navigation and a smart, 21st-century appearance. It isn't all just based on the familiar Virgin Group red and corresponding logo.

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Extra Value

Aside from the sheer trustworthiness of the brand, when you join this casino site adorned with Virgin's name and colours, you also have the advantage of being able to help yourself to any of the current 'Very Virgin' promotions.

'Very Virgin' is the banner under which wide-ranging rewards are offered from elsewhere in the Virgin Group, such as discounts on travel insurance from Virgin Money, or money-off deals for Virgin Experience Days. This is certainly an aspect of the site that enables you to extend your enjoyment well beyond the world of online gambling.

Loyalty or VIP Programme

Virgin Games definitely knows how to reward its most committed players. From the moment you register on the site, you can begin earning what are known as V*Points - loyalty points, in other words - that can then be redeemed for cash or even Flying Club Miles with Virgin Atlantic.

However, it gets even better than that, because if you are an especially dedicated gambler here, the site may even decide to elevate you to VIP status, which is something you'll be notified of by email.

In the event that you do become a VIP player, you'll be able to revel in all manner of VIP-only promotions, prizes and V*Points offers, as well as game previews, luxury gifts, invitations to five-star events, and even regular VIP Box Bonanza games with the chance to scoop cash prizes.

Deposit and Withdrawal Methods

Only the first five payment methods listed here will be available to you when you first come to make a deposit at Virgin Games; the rest will then be unlocked for your second deposit onwards.

Payment Method Fee Processing Time Limit Per Deposit
Visa Debit £0 Instant £10-£10,000
Visa Electron £0 Instant £10-£10,000
MasterCard Debit £0 Instant £10-£10,000
Maestro £0 Instant £10-£10,000
Paysafecard £0 Instant £10-£750
Moneybookers £0 Instant £10-£5,000
PayPal £0 Instant £10-£5,500
Neteller £0 Instant £10-£1,000

*Current as of February 2019; check Virgin Games’ website for updates

Payout Policy

With a few exceptions, you are required to withdraw using the same payment method that you deposited with. The below stated maximum limits are for each transaction; the site doesn't impose any restrictions on the total amount of money that it allows you to withdraw each day.

Withdrawal Method Fee Processing Time Limit Per Withdrawal
Visa Debit £0 2-4 working days £10-£25,000
Visa Electron £0 2-4 working days £10-£25,000
MasterCard Debit £0 3-4 working days £10-£25,000
Maestro £0 2-4 working days £10-£25,000
Paysafecard £0 Up to 24 hours £10-£100,000
Moneybookers £0 Up to 24 hours £10-£10,000
PayPal £0 Up to 24 hours £10-£5,500
Visa Debit £0 Up to 24 hours £10-£5,000

*Current as of February 2019; check Virgin Games' website for updates

Customer Support

The help database at Virgin Games is one of the most impressive we have seen on any online casino site. The logically organised subcategories and accompanying search box make it as easy as you like to find quick and full answers to your questions in relation to such matters as deposits, withdrawals, bonuses, promotions and the games themselves.

But even if you do still have unanswered questions after browsing all of that, you can also have a 'live chat' conversation with a member of the site team on a 24/7 basis, or use the free phone number listed on this page. Oh, and as if all of that wasn't enough, there's an email contact form that you can fill in and submit as well, if you wish.

Who Can Play?

Unfortunately for online casino enthusiasts situated elsewhere, Virgin Games only presently accepts registrations by people based within either of these two countries:

  • The United Kingdom
  • The Republic of Ireland


Virgin Games is licensed and regulated in both the UK and Gibraltar, by the below respected bodies:

  • The UK Gambling Commission
  • The Government of Gibraltar
  • The Gibraltar Gambling Commissioner

Bottom Line

You really will struggle to find a more complete online casino destination than Virgin Games; it isn't a site surviving solely on the strength of its instantly recognisable brand.

That's largely thanks to Gamesys itself, which has maintained strong links between the Virgin brand that it is using under licence, and the rest of the Virgin Group. From an extensive complement of slots, roulette, blackjack, poker and other games, right through to various Virgin-branded rewards, Virgin Games offers (almost) everything that both novice and experienced players could want.

Open your Virgin Games account today to begin appreciating the wealth of games, promos, bonuses and other perks that await you at this surprisingly comprehensive gambling site.

Our Expert Gevin Image

Gavin Lenaghan

Gavin writes on a wide range of subjects, including articles and reviews about online casinos, slots, bingo, poker, and sportsbooks. He has considerable expertise in the games, customer service, and other aspects of today’s leading gambling and betting portals.

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