Vegas Hero Review

Bring out your gambling superpowers at Vegas Hero

Vegas Hero at a Glance

   Top highlights: Games from multiple respected providers; part of a broader family of casino sites

   VIP or loyalty programme: Yes

   Other offerings:  Bingo, keno

 

About Vegas Hero

If the name 'Vegas Hero' isn't one that you recognise, there's a good reason for that; not only was the site with this moniker only established in 2017, but it is also run by Genesis Global Limited, which isn't exactly a household name, either.

Nonetheless, the company does operate various other increasingly popular online casinos that you may have heard of, including the likes of Spinit Casino and Casino Cruise.

Vegas Hero does differ from those sites a little, in that it is loosely based on a 'superhero' theme, the idea being that you use your 'powers' to win money on the site's games. But is the site worthy of a gambling chump, let alone a superhero? We thought we'd take a closer look...

Promotions

Those who have been members of other Genesis Global Limited casinos in the past will probably know what to expect from the formatting of the promos at Vegas Hero. The exact offerings naturally vary at any given time, but you can anticipate the following:

  • Deposit-match bonuses

  • Weekly bonuses

  • Weekend bonuses

  • Other periodic promos

Range of Casino Games

Vegas Hero has a huge range of games

The breadth of casino game options available at Vegas Hero is undoubtedly one of the most alluring aspects of the site, especially given that there's not just one software provider, but several represented here, including such widely respected developers as Microgaming, Evolution Gaming, NetEnt and Quickspin. Accessing the site through your mobile web browser also enables you to enjoy optimised versions of many of these games.

Below are just some of the games that you can experience at Vegas Hero:

  • Starburst

  • Blackjack Lobby

  • Advanced Roulette

  • Golden Goals

  • All American Double Up

Other Offerings

Like its sisters in the Genesis Global Limited stable, Vegas Hero doesn't really 'do' gambling options that veer far from the usual casino-site template - so you won't find sports betting on offer, for instance.

However, the sheer breadth and depth of games available does serve to bring up a few unusual titles that you might wish to try, such as Super Bonus Bingo and Keno.

Software and Graphics

As we mentioned above, one of Vegas Hero's greatest strengths is its willingness to source its games from many different software providers, which helps to ensure a consistently high-quality, but also intriguingly varied gambling experience across the site. So if you have a fondness for the games produced by NYX, Play n'GO, Yggbrasil or another specific developer from those that feature at Vegas Hero, you should be able to find a good selection of them here.

No less important when you come to choose an online casino portal, however, is ensuring that whatever site you select looks good and is easy to navigate. The former of those two requirements is certainly fulfilled in a fuss-free manner - with its white and red colour scheme and nice balance between simple and more sophisticated graphics, Vegas Hero has its aesthetic priorities just right.

Navigation between the various important parts of the site, meanwhile, is largely handled by a 'hamburger' menu that you can access from the top left-hand corner of the page. There's a sense throughout the site that everything is very much where you would expect it to be.

Extra Value

Vegas Hero plays things 'by the book' for the most part, and doesn't offer much that you can't expect to find in some shape or form on rival casino sites. However, we liked that it was already a member of GAMSTOP, which is the UK's national online self-exclusion scheme.

This means that you can easily exclude yourself from the sites that are members of the scheme, such as Vegas Hero, if you are concerned that your gambling is getting out of control. It's a great scheme, and while not all casino sites regulated by the UK Gambling Commission were required to be members at the time of this review being written, plans were already afoot to change that.

Loyalty or VIP Programme

 Could you be lucky enough to score an invite to Vegas Hero's loyalty programme?

As is the case on many other casino sites these days, you can't manually join the VIP scheme at Vegas Hero; instead, you must be sufficiently active on the site for the VIP team to deem you deserving of being elevated to this lofty status.

Nonetheless, if you are lucky enough to catch the site staffers' attention and receive an invite after extensively playing through the games here, you can look forward to assorted benefits, such as:

  • A dedicated account manager

  • Personalised birthday presents

  • Exclusive bonuses

  • A personal withdrawal service

  • Exclusive VIP events

  • Holiday packages

  • Monthly VIP prize draws

  • Flights to Las Vegas

Deposit and Withdrawal Methods

One of the first things that you will be asked to do once you become a member of the site is add money to your account, as you can do with any of the below accepted methods - including credit and debit cards, e-wallets, prepaid cards and more.

Payment MethodFeeProcessing TimeLimit Per Deposit
Visa£0Instant£10-£5,000
Visa Debit£0Instant£10-£5,000
MasterCard£0Instant£10-£5,000
Maestro£0Instant£10-£5,000
Boku£0Instant£10-£30
Paysafecard£0Instant£10-£200
Skrill£0Instant£10-£5,000
Neteller£0Instant£10-£5,000
ecoPayz£0Instant£10-£1,000

*Current as of July 2018; check Vegas Hero Casino’s website for updates

Payout Policy

The time that it takes for money to reach your account after requesting a withdrawal depends on such factors as the exact withdrawal method you use and whether 'Know Your Customer' (KYC) documents will be required first. The site will ask for the latter from you if you have no past casino or betting activity on the site and are withdrawing funds left unused for betting or wagering.

Withdrawal MethodFeeProcessing TimeLimit Per Withdrawal
Visa£01-3 working days£10-£1,900
Visa Electron£01-3 working days£10-£1,900
MasterCard£01-3 working days£10-£1,900
Skrill£0Instant£10-£1,900
Neteller£0Instant£10-£1,900
ecoPayz£0Instant£10-£1,900
Trustly£0Instant£10-£1,900
Entropay£01-3 working days£10-£1,900

*Current as of July 2018; check Vegas Hero Casino’s website for updates

Customer Support  

Unlike some sites that seem to want to make it extremely difficult for you to request assistance, Vegas Hero lays out the options quite clearly for you. Click on the question mark logo in the top right-hand corner of the page, and you'll be able to take your pick from a Frequently Asked Questions (FAQs) section, a rundown of the site rules, and various means of getting in touch with the support team directly.

If it's the latter that you wish to do, for example, you could always simply activate the 'live chat' feature, although giving the site staffers a phone call or sending them an email are other possibilities. The site is even well-represented across such social networks as Facebook, Twitter and Instagram, which gives you even more routes through which to seek the help team's attention.

Who Can Play?

Not everyone around the world can open an account at Vegas Hero or play its games. This may sometimes be because the site's activities aren't even legal in the given part of the world, although there are also certain countries where Vegas Hero simply doesn't operate.

The below list isn't necessarily an exhaustive one of such 'prohibited jurisdictions', given that - after all - the situation could change over time. Nonetheless, at the time of this review being written, prospective players from the below countries weren't allowed to be members of the site:

The United States of America and its territories

France and its territories

Spain

Denmark

Hungary

Iran

Israel

Portugal

Romania

Turkey

Ukraine

Belgium

Licence  

Genesis Global Limited - the company that runs Vegas Hero - is incorporated and registered in Malta, and is therefore licensed and regulated by the Malta Gaming Authorities (MGA). The site is also regulated in the UK for the benefit of UK players by the highly reputable Gambling Commission, and the Government of Curacao provides some licensing, too.

Bottom Line

Vegas Hero may not be the most spectacular-looking casino site around, and nor is it the best-known or most likely to bring you unusual features that you wouldn't expect to find elsewhere. However, it does deal with all of the basics very well indeed, in common with the other sites to constitute the Global Genesis Limited family, and it's hard to argue with the impressive choice of games here across so many popular categories.

Open an account at Vegas Hero today, and you'll see that the site is a little conservative in its 'heroism', but isn't necessarily any the worse for that

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